Frequently Asked Questions

Miscellaneous

• If a user deletes 2.1 and installs the trial 3.9 version, is it necessary to also delete the backup file that 2.1 created, and start over to create a totally new backup?
  You do not need to do this; when you upgrade your version to the newer one, it will recover the older copies.
  
  
• If one creates a new backup file with 3.9, what becomes of the backup file after the 30 day trial expires and the user has not purchased a paid copy of the 3.9 software. Do those files continue to be accessible via Windows Explorer or are they somehow deleted or rendered inaccessible?
  Yes, you can access them via Explorer, provided they are not encrypted. To see encrypted files, you should use Handy Backup 3.9
  
  
• This program appears to be unusable unless the computer is connected to the Internet. Is that correct?
  No. You don't need to be connected to the Internet, unless you want to keep your data on a distant FTP-server.
  
  
• Can Handy Backup back up files on a remote PC which cannot be accessed by neighborhood?
  You can do this in case if you install FTP server on the remote machine.
  
  
• My immediate and more important need is software to "image" my current C: drive hard disk. Will your product allow me to copy from my current HD to my new HD and then use the new one as my C: drive?
  You cannot proceed this way, i.e. you can not perform drive mapping. You can only perform mapping of folders from one drive to another. For example, if you perform backup of folders (WORKS and MUSIC, for instance) from C drive to D drive, C:\WORKS\ will be mapped to directory WORKS on D drive, i.e. D:\WORKS\ , and C:\MUSIC\ will be mapped to directory MUSIC on D drive, i.e. D:\MUSIC\.
  
  

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